Patient’s care and treatment is incomplete unless there is support and cooperation from all the concerned departments. The role of Patient Coordination Department in BNMH International Hospital in this regard cannot be ignored. The efficient coordinators are always present to promote Patient’s satisfaction level. Patient Coordination Department builds a connection between Patients and health care providers. Their main focus is on timely response to all questions, complaints and concerns of the patients and to provide them guidance and assistance on every step. PCD also welcomes all kinds of suggestions from patient’s end. In order to improve the quality, PCD evaluates the services of all the departments and discusses it with higher management for a continuous betterment of processes. We have a team of cooperative, competent and highly professional coordinators in PCD, who are always ready to serve and facilitate the patients.

Major Responsibilities

  • Information Counter Handling
  • Complaint Handling (Verbal/Written)
  • Preventive Healthcare Packages
  • Executive Physical Package
  • General Health Package
  • Cardiac Care Package
  • Protocol Handling (Special Care Patients)
  • Patient Satisfaction Survey (IPD &OPD)
  • Dead Body Handling (Arranging Ambulance)
  • Medical Legal Care
  • Wheel Chairs & Statures Handling

CategoryServices

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